Privacy Policy

Last updated: October 16, 2026

1. Introduction

Livideal ("we," "us," or "our") operates livideal.com (the "Site"). We provide strategic B2B introduction services, connecting active buyers with pre-vetted industry partners. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our Site or services.

By using our Site or requesting an introduction, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

When you contact us or request an introduction, we may collect:

• Contact details: Your name, email address, phone number, and company name.
• Business details: Your role, industry sector, procurement needs, or partner capabilities.
• Communication content: Any information you share in emails or correspondence with us.

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

• Technical data: IP address, browser type, device information, and operating system.
• Usage data: Pages visited, time spent on pages, referring URLs, and approximate geographic location derived from IP.
• Cookies and similar technologies: We may use cookies to understand Site usage and improve user experience. You can disable cookies in your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Facilitate introductions between buyers and industry partners.
• Respond to your inquiries and provide requested services.
• Vet and pre-screen potential partners and buyers.
• Improve our Site, services, and user experience.
• Communicate with you about our services or relevant opportunities.
• Comply with legal obligations and protect our legitimate business interests.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on the following legal grounds:

• Consent: Where you have provided your information voluntarily to request an introduction.
• Contractual necessity: Where processing is needed to facilitate an introduction you have requested.
• Legitimate interests: Where processing is necessary for our legitimate business operations, such as vetting partners and improving services.

5. Sharing Your Information

The core of our service involves facilitating introductions between buyers and industry partners. When you request an introduction, we may share relevant business information about you with the other party to enable that introduction. We share only what is necessary for the introduction to be meaningful and productive.

We do not sell your personal data to third parties. We may share information with:

• Introduction counterparties: The buyer or partner you have been matched with.
• Service providers: Hosting, analytics, or email tools that support our operations, under appropriate data protection agreements.
• Legal authorities: Where required by law, court order, or to protect our legal rights.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including for the duration of any business relationship and thereafter as needed to comply with legal obligations, resolve disputes, or enforce agreements. You may request deletion of your data at any time (see Section 8).

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restriction: Request that we limit the processing of your data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Withdraw consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at med@livideal.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. Where we transfer data outside the EEA or UK, we rely on appropriate safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms.

10. Children's Privacy

Our Site and services are intended exclusively for business professionals. We do not knowingly collect personal data from individuals under 18 years of age. If you believe we have collected data from a minor, please contact us.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: med@livideal.com
• Website: livideal.com